System integration is the work of connecting separate IT systems — applications, cloud services, databases, hardware and networks — so they function together as one coordinated whole. The goal is for data to flow automatically between systems, giving you a single source of truth, less manual work and fewer errors, instead of disconnected tools that each hold part of the picture.

Common approaches include point-to-point APIs (direct connections between two systems), middleware or an ESB (a central hub that routes data between many systems), and iPaaS (a cloud integration platform with pre-built connectors that's quick to set up and easy to maintain). The right approach depends on how many systems you're connecting, your scale and how much you want to manage yourself — we help you decide.

Yes — connecting ERP, CRM, e-commerce and finance systems is one of the most common and valuable integrations. It means an order placed online updates inventory, accounts and the customer record automatically, with no re-keying. We match you with integrators experienced in your specific systems, whether SAP, Oracle, Microsoft, Zoho, Tally or others.

Integrations move sensitive data between systems, so security matters. Good integrators use encryption in transit and at rest, strong access controls, and design with data residency and compliance (such as DPDP and any sector rules) in mind. We factor security and compliance into matching and partner vetting from the start — this is general guidance, so confirm specifics with the partner and your advisors.

It's typically scoped and priced per project, based on the number of systems, complexity and effort involved — so there's no single list price. Many businesses also take ongoing managed integration and support on a monthly basis, since integrations need maintenance as systems change. The comparison shows indicative figures to help you gauge budget — actual pricing is quoted per project, and the figures here are illustrative.